Collaboration makes it impossible after a flight…

Illustration of many hands giving the 'thumbs down' sign.

A sick feeling sinks like a stone in my stomach. My wheelchair wouldn’t fit in the baggage claim, the flight attendant told me. My only options were to refund our tickets or put us on another flight. My caretaker and I sat there, surrounded by our carry-on bags and well-placed plans, stunned by this news. … Read more